Take control of your tech with RES managed IT support services
From day-to-day support to strategic oversight, we help you get more from your technology – with stable systems, clear guidance and expert support from our experienced managed IT service team to keep things running and growing.
DISCOVER WHAT’S WORKING – AND WHAT’S HOLDING YOU BACK. Start with a discovery review – we assess your setup, uncover risks, and recommend practical ways to improve stability, performance and support with tailored managed IT solutions.
When systems sprawl, business can stall
Complex systems, rising costs, and unclear ownership slow progress. As your managed IT service provider, RES helps simplify, secure, and scale your operations – so you can focus on growth.
Expertise
Cloud and infrastructure management
Microsoft 365 platform support
Network and SD-WAN operations
Voice platform
management
Security and compliance alignment
ICT strategy and implementation roadmap
How we work
RES.ADVISE
Define your goals, assess your environment, and shape an IT strategy that drives performance.
RES.DEPLOY
Configure and optimise your platforms – from cloud to connectivity – with scalable managed IT solutions.
RES.MANAGE
Maintain, monitor and support your technology to reduce risk and improve efficiency.
What you’ll gain
Shift from fixing issues to making smarter moves – across every layer of IT.
A reliable IT foundation for your business
- Unified support across cloud, connectivity and platforms
- Clear escalation paths and issue resolution processes
Better planning and ongoing improvement
- Expert guidance and strategic technology reviews
- Recommendations aligned with your goals and resources
Proactive support that scales with you
- Support that adapts as your environment evolves
- Queensland-based partner delivering managed IT services across Australia
Happy clients
“They’ve helped us strengthen our security posture, lift our Microsoft 365 maturity, and streamline day-to-day operations. It’s been step by step, but it’s always felt easy and collaborative.”
– JARED WILFORD, QLD EYE INSTITUTE
Happy clients
“This partnership was pivotal in ensuring our IT systems supported our business goals. We’re now better equipped to scale confidently.”
– BEAU MILLHOUSE, REWARD HOSPITALITY
Happy clients
“RES Business IT didn’t just solve our immediate problems – they helped us build an IT foundation for the future.”
– DES WOOFIELD, AUSTRALIAN COUNTRY CHOICE
Happy clients
“The RES team has delivered excellent service in designing a strong solution for our new contract and services. Despite added complexity around renewals and potential telephony changes, they’ve been highly responsive, demonstrating both technical strength and flexibility throughout the process.”
– CLIVE HAWKINS, WYNDHAM
Happy clients
“RES provides supportive and insightful service. Their team is always ready to offer guidance when we need it.”
– DAVID STEWART, KEY ASSETS
Happy clients
“The service delivery model is a great fit for a business of our size. We get direct access to the right resources to complete requests or projects efficiently. The RES team is always friendly, responsive, and easy to work with.”
– TIM SOTERS, ENAEX
Happy clients
“The RES team has been great—communicating regularly, honestly, and in a way that’s easy for us to understand. We really value their clear, down-to-earth approach.”
– CASSANDRA SIMPSON, HHH
Happy clients
“Monthly catch-ups with the RES team are always valuable. They help us stay aligned by covering ongoing issues, future goals, and cost analysis. These sessions keep us proactive and focused on improving how we manage and plan our IT.”
– JONATHAN GOODALL, ALLIGHT
Happy clients
“We’ve had a long-standing relationship with the RES team. Their knowledge, support, and industry insight are exceptional. The team is always available, delivering complex support and reliable project outcomes. We value their responsiveness and ability to consistently meet our evolving business needs.”
– TIM GRAY, UNIQUE LASER
Happy clients
“It’s been a pleasure working with the RES team. They’re great at anticipating our needs and always provide timely assistance. I appreciate how approachable they are and their willingness to collaborate to meet our business requirements. RES is a great team.”
– SEAN PINTO, SHAMIR
Happy clients
“We knew we needed IT systems that could evolve with us. RES. Business IT helped us address current challenges while ensuring we were ready for future growth.”
– BEAU MILLHOUSE, REWARD HOSPITALITY
Happy clients
“This collaboration has significantly improved our IT systems’ usability and security. The knowledge-sharing approach has been invaluable.”
– DES WOOFIELD, AUSTRALIAN COUNTRY CHOICE
Frequently asked questions
Your cloud and infrastructure questions answered.
What’s included in your managed services?
We cover your full tech stack, including cloud, M365, network and voice – plus advisory and improvement planning as part of our managed IT support services, with 24/7 IT support services when you need them most.
Can you work with our internal IT team?
Yes – we complement your internal capabilities with extra hands, new skills and ongoing strategy. Our approach ensures your internal team gets the most value from our managed IT service solutions.
How do you help us plan ahead?
We align tech decisions to your business roadmap, with regular reviews tailored to your specific managed IT service solutions.
What platforms do you support?
We specialise in Microsoft, Azure, and Fortinet environments – with deep experience across SMB and mid-market sectors. Our managed IT support services cover a wide range of platforms and industries across Australia.
Do you offer discovery or assessments?
Yes – we run practical reviews of your IT setup, security posture and platform maturity, and provide flexible 24/7 IT support services tailored to your business needs.
Other Solutions
Cyber Security
Protect your business with proactive security built around industry standards.