As a leader in food service solutions across Australia, New Zealand, and the Pacific Islands, Reward Hospitality has consistently invested in maintaining robust IT infrastructure to support their growth and deliver exceptional service. Operating in industries such as hospitality, healthcare, education, and entertainment, they recognised the importance of proactive IT solutions to stay competitive in a rapidly evolving market. Working with RES. Business IT, Reward Hospitality modernised its infrastructure through Microsoft Azure migration, SD-WAN and zero-trust security, reducing site integration times by 50%.
Anticipating challenges and staying proactive
Reward Hospitality identified early that outdated systems posed potential risks to scalability and operational efficiency. To ensure their IT infrastructure could support aggressive expansion plans, they took a proactive approach, focusing on adopting scalable IT systems capable of integrating seamlessly across their growing network of locations.
Beau Millhouse, IT Manager at Reward Hospitality, explained, “We knew we needed IT systems that could evolve with us. RES. Business IT helped us address current challenges while ensuring we were ready for future growth.”
Building the foundation with Microsoft Azure and SD-WAN
Through a strategic partnership with RES. Business IT, Reward Hospitality implemented solutions designed to support their ambitious goals:
- Cloud migration services: Moving from on-premise servers to Microsoft Azure provided flexible, scalable infrastructure to accommodate rapid growth. Our cloud migration services enable you to move systems to Azure seamlessly, building a secure, flexible foundation.
- SD-WAN technology: Reduced site integration times by 50%, enabling new locations to go live in weeks instead of months.
- Zero-trust security framework: Improved cybersecurity across all sites, protecting data and ensuring safe expansion.
These tailored IT solutions for hospitality businesses addressed both immediate operational challenges and long-term scalability. Our managed IT support services keep your systems stable and responsive, ensuring that your IT foundation continues to support growth.
Measurable results and long-term benefits
Reward Hospitality’s proactive approach delivered significant outcomes:
- Improved scalability: Flexible IT systems streamlined operations, supporting seamless integration of new sites.
- Enhanced security: Zero-trust frameworks and endpoint protection minimised vulnerabilities and ensured peace of mind.
- Operational efficiency: The IT team transitioned from reactive maintenance to driving strategic innovation and improving customer experiences.
Beau reflected, “This partnership was pivotal in ensuring our IT systems supported our business goals. We’re now better equipped to scale confidently.”
Download the full case study
Explore how RES. Business IT helped Reward Hospitality modernise its infrastructure and prepare for future growth. Download the full case study.
Industry recognition
RES. Business IT received the Modernising Infrastructure Award at the 2025 techpartner.news Impact Awards for its work with Reward Hospitality.
The project was also featured by techpartner.news, recognising the improvements delivered across 27 locations in the Asia-Pacific.
