RES. Business IT has achieved Microsoft’s recently introduced Support Services designation, recognising the company’s commitment to delivering exceptional customer support, service quality and customer outcomes.
The designation builds on RES’s existing Microsoft capabilities across Modern Work, Infrastructure, Azure and Security, further strengthening its ability to support organisations throughout every stage of their technology journey.
Unlike many Microsoft partner recognitions, which focus on technical capabilities and solution delivery, the Support Services designation acknowledges the critical role ongoing support plays in helping organisations maximise the value of their technology investments.
As businesses continue to invest in cloud, security and modern workplace technologies, the challenge is no longer simply deploying technology. Increasingly, organisations are focused on ensuring those environments remain secure, optimised and effectively supported over the long term.
Ben Hopper, Managing Director at RES. Business IT, said technology success depends on what happens after implementation.
“Organisations need ongoing support to ensure their environments continue to evolve, remain secure and deliver value to the business,” Hopper said.
“This designation validates the investment we’ve made in our people, processes and service delivery capabilities to help customers get the most from their technology investments.”
For customers, the designation provides independent recognition that RES meets Microsoft’s standards for support delivery and customer success.
The achievement further strengthens RES’s Microsoft practice, complementing its expertise across Managed IT Services, Modern Workplace, Cloud & Infrastructure and Cyber Security.
